1. Who are you? 2. I\'m on the train 3. Daily routine 4. Correspondence 5. Eating out 6. Conference centres 7. Sell yourself 8. Crime and coffee 9. A good day? 10. Hotels 11. Carry-on travel 12. The weather 13. Getting there 14. Trends 15. The jouney from hell 16. Throwing a sickie 17. Changing times 18. It won\'t work! 19. Who\'s calling? 20. Business e-mails